ABOUT US

END TO END SECURED LOAN SERVICER AND REO MANAGER

The Company

Redwood is a Spanish secured debt manager for residential mortgages and SMEs loans, including integral property services.

  1. 2018

    • Transformation from Master Servicer to first-class Spanish end-to-end loan and property servicing company
    • 2 portfolios under management
  2. 2019

    • Instructed 3rd portfolio of SME NPLS and REOS
    • New Services: Advisory and Corporate Servicers
  3. 2020

    • Actively sourcing and achieving new management instructions from national banks and international investors .


Redwood today

Assets Under Management

  • c. €1.8Bn.
  • c. 13,000 collaterals/properties.

Work force

  • Average experience in servicing +10 years.

Specialization

  • Managing debt collections from private individuals and SMEs.
  • Extrajudicial agreements and negotiations with debtors.
  • Legal action and judicial management.
  • Sale and marketing of property and loans.
  • Property maintenance and integral rental management (preparation, marketing, contract management, and rent collection).

Our Commitment

Performance

  • Alignment with our client’s strategy and expectations.
  • Performance driven management: IRR and cash oriented.
  • Balance sheet and liquidity ratios management for financial entities.

Data quality and reporting

  • Processes built to manage and report to institutional investors.
  • Systems containing static and dynamic data with real-time access.
  • Provision of customized and timely reporting.

Audit and control

  • Auditable procedures and policies.
  • Periodic internal audits.
  • Culture of transparency and Business Excellence.
  • SLA performance monitoring.
  • Continuous Due-diligence.

Management

  • Operational excellence within a regulated environment.
  • Integrated end to end recovery model. Each collector manages the file from the first contact up to the closing.
  • Proactive and creative NPL (SME and individual) and REO management.
  • Physical visits to all the assets and one single point of contact with the person in charge of the project.
  • Sale and rental management.

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